Your systems each do their job. None of them can answer a question that spans two.
Elevates reads every system a letting agency or block manager runs and reports each month on which properties need action, what it is costing, and whether last month actions worked.
We Understand Your Challenges
Common pain points we solve for property management professionals.
The cost of a unit sits in a different system from the unit
The management system knows the tenancy, the rent and the arrears. The accounts package knows what was spent. Neither one can tell you whether a particular flat earned more than it cost this year.
Repeat faults are invisible until somebody remembers
A works order closes and the record closes with it. The fourth call-out to the same flat looks exactly like the first, because nothing counts them.
Compliance lives in a spreadsheet nobody opens
Gas, electrical and fire certificates sit in a file that is only as current as the last person to update it. A tenancy can end with a certificate already expired and nothing raises a hand.
Supplier spend is recorded, not attributed
The ledger has every invoice. What it does not have is which property or tenancy each line belongs to, so the same contractor can be expensive across a dozen units without ever looking expensive on one.
Owner reporting takes a day and answers little
The monthly pack is assembled by hand from several exports. It shows what happened. It rarely shows what to do about it.
Nobody is sure which questions the data can answer
Asking a question that crosses two systems means somebody exporting both and reconciling them in a spreadsheet, so in practice the question stops being asked.
How Elevates Works
How an engagement in property management runs, in 4 steps.
Read-only access to two systems
Usually the management system and the accounts package. Read-only credentials are the whole requirement. We hold no write access, so nothing we do can alter a record.
The data is joined on property and tenancy
A supplier invoice is matched to the unit it belongs to, and a works order to the tenancy that raised it. That join is the part none of the systems can do alone.
A person reads the result
The output is checked before it is sent. What arrives is a document written for the person running the department, not a dashboard for them to interpret.
Each month it is measured against the last
Every item raised the previous month is revisited, with what was done and what it changed. Items nobody acted on stay on the list and say so.
Features Built for Property Management
Purpose-built tools designed specifically for your industry.
What we said last month, and what happened
The section that makes the rest accountable, and the one an operations report almost never includes.
What needs action now
Five items at most, each naming a property and carrying a number. Five things somebody can act on beats forty things nobody reads.
What changed, and why
The movements worth knowing about across the portfolio, with the reason behind each rather than the percentage on its own.
What we could not see
The questions your data could not answer this month, and what would have to change for it to answer them next month.
Read-only, without exception
No write access, no migration and no schema changes. You keep every tool you have and you can stop at the end of any month.
Priced by portfolio size
A one-off diagnostic of 1,500 GBP over ten working days, then a monthly fee between 750 and 1,200 GBP depending on the number of units.
Start with a portfolio diagnostic
Ten working days, two systems connected read-only, and a findings document you keep whatever you decide.
Book a portfolio diagnostic